Pendula is an enterprise Outcome Automation Platform (OAM) that connects directly with your existing systems of customer record. Now you can configure powerful, automated conversations and workflows based on any data point, from any system.Request a demo
Pendula is an enterprise Outcome Automation Platform (OAM) that connects directly with your existing systems of customer record. Now you can configure powerful, automated conversations and workflows based on any data point, from any system.
Conversation engine: Send and receive messages across every channel
Workflow engine: Get more done, automatically
Data integration layer: Leverage your customer data from where it lives
Tracking & analytics interface: the complete view of your customer
Pendula Console: one-to-one communication
Pendula flows are easy to create and infinitely configurable. Administrators can use the intuitive builder interface to create any kind of communication flow. No coding knowledge is required, so you can create automated journeys straight away. Flows can be triggered by database events or delivered on a schedule, making it simple to define rules according to your communication strategy.
Pendula supports automated two-way communication across SMS, email, social messaging and fax. We also enable outbound post. Customers will see and action your messages, whenever and wherever they are.
Not only can you automate communication with Pendula, you can also configure simple database actions and processes based on your customer interactions and replies. Streamline your business processes all from a single screen, saving time, money and human resources across any part of the company.
Powerful segmentation and event-based flows allow granular control over who gets what, and when. Drill down within a flow for targeted communications, and easily create customer journeys based on complex customer splits and segments.
Create beautiful, robust custom HTML email templates, without writing a single line of code.
See every message and action for customers from CRMs and Pendula. View both campaign-level and individual experiences and performance.